Privacy Policy & GDPR Compliance
The owner of the website https://dimopoulos.gr/ , Dimopoulos Shops Commercial and Industrial S.A. (hereinafter “the Company”, “we”, or “us”), values your privacy and is committed to protecting and respecting your personal data. This Privacy Policy describes how we collect, use, store, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR 2016/679) and applicable Greek legislation.
1. Collection of Personal Data
We collect personal data that you provide to us when you:
• fill out a contact form,
• create an account,
• subscribe to newsletters,
• browse the website (e.g., through cookies and Google Analytics).
This data may include: your full name, email address, telephone number, technical information (operating system, visit duration, on-site activity, IP address, device, browser, location), as well as browsing data collected through cookies and Google Analytics.
2. Purposes of Processing
Your data is used for:
• improving the user experience on our website,
• sending informational or promotional emails (when consent or a legitimate customer relationship exists),
• customer support and communication,
• analysis of website usage and user experience optimization,
• compliance with legal obligations.
We do not sell, rent, or disclose personal data to third parties for commercial purposes.
3. Legal Basis for Processing
Processing is carried out based on:
• your consent (e.g., newsletters, cookies),
• the Company’s legitimate interest (website optimization),
• compliance with legal obligations.
4. Cookies and Tracking Technologies
These technologies are essential for the website’s basic functionality, statistical analysis of traffic, and storing user preferences.
Users may disable cookies through their browser settings.
5. Data Disclosure to Third Parties
Your personal data is shared only when necessary, such as with:
• shipping and courier companies,
• technical support providers,
• accountants and partners for tax/legal obligations.
All partners are bound by confidentiality and GDPR compliance obligations.
6. Data Security
Dimopoulos Shops Commercial and Industrial S.A. implements technical and organizational security measures, including:
• SSL encryption,
• secure servers,
• restricted data access,
• breach monitoring,
• HTTPS encryption,
as well as other appropriate measures to protect user personal data.
7. Data Retention Period
• User contact data may be retained for up to 12 months, and cookies
according to the user’s browser settings.
• For promotional activities such as newsletters, data is retained until consent
is withdrawn by the user.
8. User Rights
Users have the following rights regarding their personal data:
Right to be informed: clear and accessible information on how and why data is processed.
Right of access: ability to request access to personal data held by the Company.Right to rectification: ability to correct inaccurate or incomplete data.
Right to erasure (“right to be forgotten”): ability to request deletion of data.
Right to restrict processing: ability to limit how data is processed.
Right to object: especially to processing for marketing purposes.
Right to data portability: ability to receive data in a structured, commonly used, machine-readable format and transfer it to another controller.
Right not to be subject to automated decision-making: including profiling.
Right to lodge a complaint: with the competent data protection authority.
Requests may be submitted via the Company’s contact email.
9. Use of Cookies
This website uses cookies to enhance user experience. Website functionality may be significantly affected if cookies are disabled or not accepted.
What is a cookie?
A “cookie” is a small data file consisting of information in text form that a website transfers to the browser on your computer’s hard drive—either temporarily during your visit or for longer periods, depending on the type of cookie. Cookies perform various functions (e.g., distinguishing you from other visitors or remembering your preferences) and are used by most websites to improve user experience.
A cookie typically contains:
• the domain name it originates from,
• its “lifetime”,
• a value (usually a randomly generated unique number).
Types of Cookies Used
• Session Cookies
Temporary cookies stored only during your visit and deleted once the browser
is closed.
• Persistent Cookies
Remain even after the browser is closed, sometimes for a year or longer, depending on their lifetime. Used when the website needs to recognize you across multiple visits (e.g., remembering your username or preferences).
• First-Party Cookies
Installed by the website you visit. Used for visit management and user identification.
• Third-Party Cookies
Installed by third parties, such as social networks or advertising services. We do not control these cookies. More information on managing or deleting cookies is available at:
www.aboutcookies.org
• Google Analytics Cookies
These analytics/performance cookies allow us to collect anonymous information about how visitors use our website—visit numbers, duration, navigation paths, etc. This helps us improve website functionality.
All information collected is anonymous and does not contain personal data. Data is transferred to Google’s servers in accordance with Google’s Privacy Policy.
More information:
https://support.google.com/analytics/answer/6004245
Opt-out:
https://tools.google.com/dlpage/gaoptout?hl=en-GB
Disabling these cookies will exclude your visits from statistical reports but will
not affect the website’s operation.
• Video Service Provider Cookies (Google, Vimeo, DailyMotion, etc.)
These providers may place cookies on your device when you view embedded videos on our website. If these cookies are disabled, some embedded videos may not be viewable.
10. Contact
For any matters related to this Privacy Policy, you may contact us using the
details provided on the website.
11. Changes to the Privacy Policy
The Company may update this Policy at any time.
Changes take effect from the moment they are published on the website.